Key Responsibilities
  • Support day-to-day retail operations and ensure smooth execution of assigned activities.
  • Assist in handling customer queries, feedback, and service-related concerns in a professional manner.
  • Coordinate with the warehouse team for inventory, stock movement, orders, and other operational requirements.
  • Work closely with the Retail Vertical Head on daily operations, follow-ups, reports, and business-related tasks.
  • Assist in training and onboarding of retail staff and support the development of training materials.
  • Coordinate with internal teams to ensure timely completion of operational activities.
  • Monitor customer feedback and identify recurring issues or operational gaps.
  • Support the Vertical Head with process improvements, and business initiatives.
  • Take ownership of assigned tasks and ensure timely completion.

           Requirements
  • Strong verbal and written communication skills.
  • Good interpersonal and coordination skills.
  • Proactive attitude with a willingness to learn and take ownership.
  • Strong organizational and problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Basic knowledge of MS Excel, Google Sheets, and MS Office.
  • Ability to work effectively with different teams and stakeholders.
  • Freshers and candidates pursuing or having completed a Bachelor's degree are welcome to apply.

           Preferred Qualifications
  • Bachelor's degree in Business Administration, Management, Commerce, or a related field.
  • Prior internship or experience in retail, customer service, operations, or administration is an advantage.
  • Candidates with strong communication, coordination, and problem-solving skills will be preferred.
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